OUR VALUES AND BELIEFS

OVERALL, OUR STORY IS ABOUT ADHERING TO A FEW KEY VALUES ON WHICH WE FOUNDED OUR BUSINESS:

• Give our clients the same advice we would give our best friends.
• Approach and treat every project we work on as though it were our own.
• Provide full service regardless of the project. Never overcharge or use smoke-and-mirrors sales techniques to sell products / services that client does not require.
• Tell clients the truth, even if that’s not what they want to hear.

ONCE YOU’RE OUR CLIENT, YOU CAN EXPECT TO:

• Work with someone who seeks to understand your situation and then gives the best advice.
• Receive a surprisingly high level of customer service.
• Get an excellent price for the services / materials offered.
• Have any concerns addressed promptly.

AND WE EXPECT YOU TO:

• Be serious about wanting to fix your issues.
• Be able to cope operationally when project commences.
• Ask questions no matter how unintelligent you think they may be.
• Give us honest feedback, both good and bad. (Particularly the bad.)