Our Values and Beliefs

Overall, our story is about adhering to a few key values on which we founded our business:

  • Give our clients the same advice we would give our best friends.
  • Approach and treat every project we work on as though it were our own.
  • Provide full service regardless of the project. Never overcharge or use smoke-and-mirrors sales techniques to sell products / services that client does not require.
  • Tell clients the truth, even if that’s not what they want to hear.

Once you’re our client, you can expect to:

  • Work with someone who seeks to understand your situation and then gives the best advice.
  • Receive a surprisingly high level of customer service.
  • Get an excellent price for the services / materials offered.
  • Have any concerns addressed promptly.

And we expect you to:

  • Be serious about wanting to fix your issues.
  • Be able to cope operationally when project commences.
  • Ask questions no matter how unintelligent you think they may be.
  • Give us honest feedback, both good and bad. (Particularly the bad.)

I did some research and called up the company for a service call … The experience with the company has been great, as well as the pricing.

Simon, Richmond Hill